The success of your construction business depends on a number of things. One of the most important factors is your choice of supplier. As a construction business, you will likely rely on repeat business more than anything else, which means that excellent customer service is vital. Nothing says poor service like the inability to deliver on time and under budget.
The supplier you choose will determine if you are able to perform your jobs on time and within budget. This directly impacts repeat business.
But how do you know if you’re choosing the right supplier? Use these four tips as a guide:
- Industry Reputation
Choose a supplier with a good industry reputation. Look around for multiple suppliers, and then check out their customer reviews from past or current clients. Anyone can describe themself as reliable. But the best feedback will always lie with the customer.
- Delivery services
Construction projects seldom go exactly as planned. Materials run out and equipment fails sometimes. A reputable supplier will be mindful of this and make provisions for it. A supplier that offers delivery can be extremely useful in a pinch, especially when there’s no one available to retrieve extra supplies.
- Quality products
Your clients expect the best quality work from you, at reasonable prices and in a timely manner. Choose a construction company that offers top-quality products at good prices. Additionally, it is best to choose a supplier that offers a wide range of products, to meet the diverse needs of your projects and clients.
- Readily available
Customer service is everything in business. And the same is true for the supplier you choose to work with. Make sure they are known for their quality customer service. You want a company that you can reach at any time. This comes in handy when you need something urgently.
Picking the right supplier for your construction company can be time-consuming. But the risks of choosing a poor supplier are just too great. ProContractor Supply offers a wide range of equipment to meet your client’s needs. Give us a call at 866-464-3429 to start the conversation on how we can help you build your construction business.